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CHSI Launches New Technology Division

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The division focus will be on licensing the company’s innovative, patent-pending software solutions application called the Connections Management System.

In today’s market, policy administrators, underwriters, claims managers, and employers all need efficient, cutting edge technology to address workflow inefficiencies. Real-time access to claims information, medical provider instructions, and underwriting guidelines is essential for smarter and more cost-effective operations. The Connections Management System is a web-based software solution that provides complete policy administration functionality built specifically for self-insured groups, private self insured companies, captives, and public entities.

Eric Robinson, Chief Operating Officer of CHSI, is heading up the new division. Robinson brings more than 23 years of executive IT management experience to the position and has been instrumental in the delivery of the Connections Management System to the self-insured market. Earlier this year the Home Improvement Self-Insurance Group (HISIG) implemented the Connections Management System under CHSI management, and in less than one year HISIG has experienced significant improvements in operational efficiencies. Their membership has grown 24%, and yet they have reduced workers’ compensation claims and associated costs by 51%,” said Mr. Robinson.

Lee Mashore, Vice President of Information Technology Services at CHSI Technologies, originally developed the Connections Management System software to simplify CHSI’s own management approach. Mashore saw the need for an affordable system that would provide a single interface for the multiple functions essential to CHSI’s business – rating and underwriting, policy administration, billing receivables management, contact management and claims integration.

“Policy administration via the Connections Management System software solution is a key component of good management and regulatory compliance,” said Lee Mashore. “Connections provides alternative risk finance vehicles with the look and feel of a real insurance company; thus, providing growth opportunities within their respective markets.”

Connections Management System is a highly configurative, easily customizable web-based application that can be securely accessed anywhere the customer has an internet connection and a web browser. The software application also provides a web portal for use by the insured, which in turn allows self insured managers to give their insured a single interface for submitting claims, paying premiums, requesting endorsements and reviewing policy documents.

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Posted on: January 27, 2010